​

1. Introduction

​

Reset & Align is committed to protecting your privacy and handling your personal information with transparency and care.
This policy explains what data is collected, how it is used, stored and protected, and your rights under UK GDPR.

By using this website or working with Reset & Align, you agree to the terms outlined in this Privacy Policy.

​

2. What Personal Data We Collect

We may collect and store the following information:

Information you provide directly

• Name
• Email address
• Phone number
• Postal address (if needed for invoicing or materials)
• Coaching intake form responses
• Notes from coaching sessions (kept confidential)
• Photos you choose to send for style coaching
• Payment details (processed securely via Stripe, PayPal or your chosen provider)
• Any information sent via email, contact form or DM

Automatically collected information

• IP address
• Browser type
• Device information
• Website analytics via cookies (e.g., Google Analytics)

3. How Your Data Is Used

Reset & Align uses your data to:

• Communicate with you regarding coaching, styling or enquiries
• Deliver coaching and styling services
• Send confirmations, information and resources
• Process payments
• Maintain internal records
• Improve the website experience
• Send newsletters (only if you opt in)

We do not sell or share your information with third-party marketers.

4. Legal Basis for Processing

Under UK GDPR, data is processed on the following lawful bases:

• Consent – when you opt in to newsletters or provide personal information
• Contract – to deliver coaching services you have requested
• Legitimate interest – responding to enquiries or improving services
• Legal obligation – record-keeping for tax or business purposes

5. How Your Data Is Stored

• Digital files are stored securely on encrypted devices and cloud systems (Google Workspace, Notion or similar).
• Coaching notes are confidential and stored securely.
• Payment information is processed via secure third-party processors and is never stored by Reset & Align.
• Data is kept only for as long as necessary, typically 7 years for financial and coaching records.

6. Sharing Your Information

We only share your information with:

• Payment processors (Stripe, PayPal etc.)
• Email marketing platforms (Mailchimp, Substack etc.) if you subscribe
• Cloud storage providers (Google Workspace)
• Legal or regulatory bodies if required

We never sell data or share it for advertising purposes.

7. Cookies

This website may use cookies to improve user experience and analyse website performance.

You can set your browser to refuse cookies or delete them at any time.

8. Your Rights Under UK GDPR

You have the right to:

• Access the data we hold about you
• Request corrections
• Request deletion of your data
• Withdraw consent
• Restrict processing
• Object to certain uses
• Request a copy of your data in a portable format

To exercise any of these rights, email:
rebecca@resetandalign.co.uk

9. Coaching Confidentiality

All coaching conversations, notes and materials are treated as strictly confidential and are never shared unless:

• You give explicit written permission
• There is a legal or safeguarding requirement
• There is a risk of harm to yourself or others

10. Children’s Data

Reset & Align does not knowingly collect data from individuals under 18 without parental consent.

11. Links to Other Websites

This website may contain links to external sites.
We are not responsible for the content or privacy practices of those websites.

12. Changes to This Policy

This Privacy Policy may be updated from time to time.
The updated version will always be posted on this page.

13. Contact Us

For questions, requests or concerns, contact:

Reset & Align
Email: rebecca@resetandalign.co.uk
Website: www.resetandalign.co.uk

​